Privacy Policy - Find All The Best

1. Who this policy applies to

This Privacy Policy applies to individuals who interact with FATB, including:

Providers/Sellers — businesses, professionals, merchants, service providers, venues, creators, and other parties offering products or services.
Seekers/Buyers — individuals searching for, purchasing, booking, contacting, or otherwise engaging with Providers/Sellers.
Guides — individuals who recommend, refer, nominate, or submit exceptional businesses, professionals, products, services, venues, or experiences to FATB.
Administrators and authorized personnel — individuals who administer, review, verify, moderate, or manage the Platform.
Visitors, subscribers, applicants, invitees, and other individuals who interact with FATB.

2. Information we collect

We collect information that you provide directly, information generated through your use of the Platform, and information that may be obtained from third parties.

A. Account information

Depending on your role and how you use FATB, we may collect:

Full name
Username
Email address
Telephone/mobile number
Password or authentication information
Profile photograph
Date of birth or age information where necessary
Country, state, city, or general location
Account type and role
Referral or invitation code
Invitation source
Account preferences
Communication preferences

B. Provider and Seller information

If you apply to become or operate as a Provider/Seller, we may collect:

Business name
Business address
Business contact information
Website and social media information
Business description
Professional biography
Products and services
Pricing information
Service areas
Business hours
Portfolio photographs and videos
Licenses and certifications
Professional qualifications
Business registration information
Verification information
Reviews and ratings
Booking and transaction information
Information necessary to process payments or payouts

Certain Provider/Seller information may appear publicly on the Platform.

C. Guide information

If you participate as a Guide, we may collect:

Name and profile information
Guide profile information
Recommendations
Referrals
Businesses or professionals submitted
Referral history
Invitation history
Guide reputation or recognition information
Referral performance information
Communications with FATB
Information concerning whether a recommendation was accepted, reviewed, verified, or approved

D. Seeker/Buyer information

We may collect information relating to your searches, interests, requests, bookings, purchases, communications, saved listings, favourites, reviews, and interactions with Providers/Sellers.

E. Payment information

If you make or receive payments through FATB, payment information may be processed by our payment service providers.

We may receive limited information such as:

Transaction amount
Transaction date
Payment status
Payment method type
Partial payment identifiers
Billing information
Refund information

Unless otherwise stated, FATB does not intend to store complete payment card numbers when payment processing is handled by a third-party payment processor.

F. Communications

If you communicate with FATB or another user through the Platform, we may collect information contained in those communications, including:

Messages
Support requests
Inquiries
Reviews
Reports
Feedback
Attachments or content you voluntarily submit

G. Referral and invitation information

FATB operates a referral and invitation system.

If someone invites you to FATB, we may collect:

The invitation code
Invitation link
Role associated with the invitation
Identity of the person who sent the invitation
Date and time of invitation
Whether the invitation was opened
Whether registration was started or completed
Whether the account was approved
Referral attribution information

Referral codes may be associated with specific roles, including Provider/Seller, Seeker/Buyer, Guide, or Administrator.

H. Information collected automatically

When you access the Platform, we may automatically collect certain technical information, including:

IP address
Browser type
Device type
Operating system
Device identifiers
Approximate geographic information
Pages viewed
Search activity
Referring pages
Dates and times of access
Clicks and interactions
Session information
Crash and diagnostic information
Security and fraud-prevention information

We may use cookies, pixels, tags, local storage, SDKs, and similar technologies.

3. How we use information

We may use information for legitimate business purposes, including to:

Create and manage accounts
Provide Platform functionality
Connect Seekers/Buyers with Providers/Sellers
Display business and professional listings
Process applications
Verify Providers, Sellers, Guides, and other accounts
Review referrals and recommendations
Administer invitations
Maintain referral attribution
Facilitate bookings, purchases, inquiries, and transactions
Process payments and payouts
Communicate with users
Send service-related notifications
Send invitations and referral communications
Respond to customer support requests
Personalize Platform experiences
Recommend listings, services, products, venues, or experiences
Improve search and discovery
Prevent fraud, abuse, spam, and unauthorized activity
Protect the security and integrity of the Platform
Investigate complaints and reports
Moderate content
Enforce our Terms of Service
Analyze Platform performance
Conduct research and analytics
Improve our products and services
Develop new features
Communicate promotional offers where permitted by law
Comply with legal obligations
Respond to lawful requests from governmental authorities
Protect the rights, property, safety, and security of FATB and others

We seek to limit the collection and use of personal information to information that is reasonably necessary for the purposes for which it is processed. Delaware's Personal Data Privacy Act likewise requires controllers to limit collection to data that is adequate, relevant, and reasonably necessary for disclosed purposes.

4. Public information

FATB is a discovery platform. Certain information may therefore be intentionally made publicly available.

Depending on your account and settings, publicly visible information may include:

Name
Business name
Professional title
Business category
General location
Business description
Services
Products
Photographs
Videos
Portfolio
Ratings
Reviews
Badges
Verification status
Guide recognition
Public profile information

Providers/Sellers should not submit information to a public profile that they do not want publicly displayed.

5. How we share information

We do not sell your personal information merely because you use FATB.

We may disclose information in the following circumstances.

A. Between Platform users

Certain information may be shared between users when necessary to facilitate:

Inquiries
Bookings
Purchases
Services
Referrals
Recommendations
Communications

For example, when a Seeker contacts a Provider, information necessary to facilitate that interaction may be disclosed.

B. Service providers

We may share information with vendors and service providers that help us operate FATB, including providers supporting:

Hosting
Cloud infrastructure
Database services
Authentication
Email
SMS
Notifications
Payment processing
Analytics
Customer support
Security
Fraud prevention
Identity or business verification
Content moderation
Marketing
Communications

At the time of this version, these include: Supabase (database, sign-in and file storage, in the United States); Cloudflare (hosting and site security); Resend (email delivery); Anthropic (the AI models behind Barbie, FATB's assistant, and writing help); and Stripe (payment processing, once payments begin).

These providers may process information on our behalf subject to contractual or legal requirements.

C. Legal and safety purposes

We may disclose information when reasonably necessary to:

Comply with applicable law
Respond to subpoenas, court orders, or legal process
Protect our rights
Investigate fraud
Prevent abuse
Protect users
Protect public safety
Enforce our agreements
Detect or investigate suspected unlawful activity

D. Business transfers

If FATB is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

E. With your direction or consent

We may disclose information when you direct us to do so or otherwise consent.

6. Cookies and tracking technologies

FATB may use cookies and similar technologies to:

Keep you signed in
Remember preferences
Maintain sessions
Understand Platform usage
Improve functionality
Detect fraud
Analyze traffic
Personalize content
Measure marketing performance

You may be able to control cookies through your browser settings. Disabling certain cookies may affect Platform functionality.

7. Email, SMS, and other communications

When you provide an email address or telephone number, we may use it to provide:

Account notifications
Security alerts
Application updates
Verification messages
Booking or transaction communications
Referral and invitation communications
Customer support
Platform announcements

Where required by law, promotional communications will provide appropriate methods to opt out.

Opting out of marketing communications does not necessarily stop essential transactional, security, legal, or account-related communications.

8. Referral and invitation privacy

FATB's invitation system allows authorized users to invite others to participate.

Referral information may be used to:

Identify who sent an invitation
Determine which role was invited
Prevent misuse of invitation codes
Track invitation status
Attribute successful referrals
Maintain platform security
Recognize Guides or members for successful introductions

Referral information does not automatically give the sender access to the recipient's private account information.

We will not disclose private account information to the person who invited you merely because they sent you an invitation.

9. Guide recommendations

Guides may submit businesses, professionals, products, services, venues, or experiences for consideration.

When a Guide makes a submission, FATB may use that information to:

Review the recommendation
Contact the recommended business or professional
Conduct verification
Determine eligibility
Create or invite a Provider/Seller
Attribute the recommendation to the Guide
Maintain Guide reputation and recognition

Guide recognition information may be displayed publicly where applicable.

10. Business verification

FATB may verify businesses, professionals, sellers, Guides, and other users.

Verification may involve information obtained:

Directly from the user
From public records
From business websites
From professional licensing databases
From third-party verification providers
From other lawful sources

Verification does not guarantee the quality, legality, safety, performance, or suitability of any Provider, Seller, product, service, venue, or experience.

11. Reviews and user-generated content

If you submit a review, recommendation, photograph, video, comment, profile description, or other content intended for publication, that information may become publicly available.

Do not submit sensitive or confidential information in public reviews or listings.

By submitting content, you acknowledge that the content may be displayed, reproduced, moderated, and distributed as necessary to operate the Platform, subject to our Terms of Service.

12. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, and destruction.

Security measures may include:

Access controls
Authentication
Encryption where appropriate
Monitoring
Logging
Secure infrastructure
Role-based permissions
Fraud detection
Security testing
Incident response procedures

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

The FTC recommends that businesses know what personal information they possess, collect only what is needed, protect information appropriately, and dispose of information when it is no longer needed.

13. Data retention

We retain personal information for as long as reasonably necessary to:

Provide our services
Maintain accounts
Complete transactions
Maintain business and referral records
Resolve disputes
Prevent fraud
Enforce agreements
Meet legal obligations
Maintain security
Protect our legitimate business interests

When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it, subject to applicable legal and operational requirements.

14. Your privacy rights

Depending on where you live and applicable law, you may have rights concerning your personal information.

These may include rights to:

Know what personal information we collect
Access personal information
Correct inaccurate personal information
Delete certain personal information
Obtain a copy of certain personal information
Opt out of certain forms of processing
Opt out of certain targeted advertising or sale/sharing activities where applicable
Appeal certain privacy-request decisions
Withdraw consent where processing is based on consent

Rights vary depending on applicable law and circumstances.

Delaware's Personal Data Privacy Act, like other United States state privacy laws, includes consumer rights and procedures for submitting requests and appeals.

15. How to submit a privacy request

To exercise an applicable privacy right, contact us at:

Privacy email: privacy@findallthebest.com

Privacy address:
FATB Holdings LLC
8 The Green, STE B
Dover, DE 19901
United States

Please provide enough information for us to reasonably verify your identity and understand your request.

We may need to request additional information to verify that the request is genuinely associated with you.

We will respond within the time period required by applicable law.

Where required by law, you may also have the right to appeal a decision concerning your privacy request.

16. Children's privacy

FATB is only for people aged 18 or over.

We do not knowingly collect personal information from children in violation of applicable children's privacy laws.

If you believe a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

Where applicable, children's privacy laws may impose additional requirements on online services that collect information from children.

17. Third-party websites and services

The Platform may contain links to third-party websites, applications, social networks, payment services, businesses, products, or other services.

FATB does not control the privacy practices of independent third parties.

When you leave FATB or interact with a third-party service, that third party's privacy policy may apply.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

18. International users

FATB may operate or use service providers located in countries other than the country where you live.

As a result, your information may be processed or stored in jurisdictions with different privacy laws.

Where required, we will take appropriate steps concerning international transfers of personal information.

19. Do-Not-Track signals

Some browsers offer a "Do Not Track" feature.

Because there is currently no universally accepted standard for interpreting all such signals, FATB may not respond to every browser-based Do Not Track signal unless required by applicable law.

Where applicable law requires us to recognize a legally valid opt-out preference signal, we will comply with those requirements.

20. Sensitive personal information

FATB does not generally require users to provide sensitive personal information unless specifically necessary for a legitimate and disclosed purpose.

Please do not voluntarily submit sensitive information through public profiles, reviews, comments, or other publicly accessible areas.

If FATB collects sensitive information for a specific purpose, we will handle that information in accordance with applicable law.

21. Marketing and personalization

We may use information about your interactions with FATB to personalize your experience and help surface relevant businesses, professionals, products, services, venues, and experiences.

Where required by law, we will provide appropriate choices concerning targeted advertising, marketing, or similar processing.

22. Aggregated and de-identified information

We may create aggregated, statistical, or de-identified information that cannot reasonably be used to identify an individual.

We may use such information for purposes including:

Analytics
Research
Platform improvement
Business planning
Market analysis
Reporting
Product development

Where required by applicable law, we will maintain de-identified information in accordance with applicable requirements.

23. Fraud, security, and platform integrity

Because FATB is a curated marketplace and referral platform, we may process information to identify and prevent:

Fake accounts
Fraudulent businesses
Misrepresentation
Spam
Abuse
Manipulation of reviews
Referral abuse
Invitation abuse
Payment fraud
Account takeover
Unauthorized access
Other activities that threaten the Platform or its users

We may restrict, suspend, or terminate accounts where reasonably necessary to protect FATB or its users, subject to applicable law.

24. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

When we make changes, we may update the "Last Updated" date and, where required, provide additional notice.

We encourage you to review this Privacy Policy periodically.

Where applicable law requires advance notice or consent for material changes, we will provide such notice or obtain such consent.

25. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or FATB's privacy practices, contact:

Find All The Best
FATB Holdings LLC
8 The Green, STE B
Dover, DE 19901
United States

Privacy: privacy@findallthebest.com
General support: support@findallthebest.com
Website: findallthebest.com