Find All The Best — Business Terms

1. Purpose of FATB

Find All The Best is a curated discovery and marketplace platform designed to help users discover exceptional:

• Businesses
• Professionals
• Products
• Services
• Venues
• Experiences
• Entertainment
• Events
• Luxury goods
• Other eligible offerings

FATB provides technology, discovery tools, profiles, listings, communications, referrals, and other Platform services that may facilitate connections between Providers/Sellers and Seekers/Buyers.

Unless expressly stated otherwise, FATB is not the manufacturer, seller, service provider, contractor, employer, agent, broker, or representative of a Provider/Seller.

2. Eligibility

To become a Provider/Seller, you must:

• Be legally capable of entering into a binding agreement.
• Be aged 18 or over.
• Provide accurate information.
• Have authority to represent the business or organization you submit.
• Comply with applicable laws and regulations.
• Meet FATB's applicable eligibility requirements.
• Maintain any licenses, registrations, permits, insurance, or certifications required for your business or profession.

Certain categories may have additional eligibility requirements.

FATB may establish category-specific requirements at any time.

3. Business application and approval

Submitting an application does not guarantee approval.

FATB may review:

• Business identity
• Ownership information
• Professional credentials
• Licenses
• Certifications
• Public records
• Business history
• Online presence
• References
• Reputation
• Products and services
• Category suitability
• Geographic availability
• Other information reasonably relevant to Platform eligibility

FATB may approve, reject, defer, or request additional information concerning an application.

FATB may also require additional verification before a business becomes publicly visible or eligible for particular Platform features.

4. Accurate business information

You agree that all information provided to FATB will be accurate, current, complete, and not misleading.

This includes:

• Business name
• Ownership information
• Contact details
• Address
• Service area
• Website
• Business description
• Products
• Services
• Prices
• Availability
• Qualifications
• Licenses
• Certifications
• Photographs
• Portfolio materials
• Policies
• Reviews or testimonials

You must promptly update information when it changes.

5. Business authority

If you create or manage a Provider/Seller account on behalf of a business, you represent that you have authority to:

• Create the account
• Submit the business
• Publish business information
• Accept these Business Terms
• Communicate on behalf of the business
• Enter into applicable Platform agreements

You remain responsible for activity conducted through the account.

6. Business profile

Approved Providers/Sellers may create a business profile containing information such as:

• Business name
• Logo
• Description
• Category
• Location
• Service area
• Products
• Services
• Portfolio
• Pricing
• Hours
• Contact information
• Website
• Social media
• Reviews
• Ratings
• Verification status
• Awards or recognition
• Other permitted information

FATB may determine the format, layout, ranking, visibility, and presentation of business profiles.

7. Listings

Providers/Sellers are responsible for ensuring that all listings are:

• Accurate
• Current
• Lawful
• Complete
• Not misleading
• Appropriate for the selected category

A listing must accurately describe the actual product, service, venue, or experience being offered.

You may not use a listing to advertise an unrelated business or offering without authorization.

8. Products and services

Providers/Sellers are solely responsible for the products and services they offer through FATB.

This includes responsibility for:

• Quality
• Safety
• Legality
• Pricing
• Availability
• Delivery
• Performance
• Customer service
• Returns
• Refunds
• Warranties
• Licensing
• Taxes
• Regulatory compliance

FATB does not guarantee the quality, safety, legality, suitability, or performance of any Provider/Seller offering.

9. Prohibited products and services

Providers/Sellers may not use FATB to offer products or services that violate:

• Applicable law
• FATB policies
• Payment processor rules
• Category restrictions
• Intellectual property rights
• Consumer protection laws
• Safety requirements

FATB may prohibit additional categories or offerings at its discretion.

10. Pricing

Providers/Sellers must provide accurate pricing information.

Prices must not be intentionally misleading.

Where additional charges apply, Providers/Sellers should clearly disclose applicable:

• Taxes
• Deposits
• Service charges
• Delivery fees
• Booking fees
• Cancellation fees
• Other mandatory charges

Nothing in these Business Terms permits a Provider/Seller to avoid legally required price disclosures.

11. Orders, bookings, and transactions

Where FATB facilitates a transaction, the Provider/Seller remains responsible for fulfilling its obligations to the Buyer unless FATB expressly assumes responsibility for a particular transaction.

Providers/Sellers must:

• Honour confirmed orders or bookings
• Provide the agreed product or service
• Communicate material changes
• Honour disclosed pricing and terms
• Handle customer inquiries appropriately
• Follow applicable cancellation and refund policies

12. Provider/Seller refund policies

Providers/Sellers must maintain clear refund, return, cancellation, and exchange policies where applicable.

Policies must comply with applicable law.

If a Provider/Seller offers a service or product subject to a specific cancellation or refund policy, that policy should be clearly presented to the Buyer before the applicable transaction is completed where required.

13. Customer communications

Providers/Sellers may communicate with Seekers/Buyers through FATB's permitted communication tools.

Communications must be:

• Professional
• Lawful
• Relevant
• Respectful
• Non-threatening
• Non-deceptive

Providers/Sellers may not use FATB messaging systems to send spam, phishing attempts, malware, fraudulent offers, or unrelated mass marketing.

14. Off-platform transactions

FATB may allow users to communicate directly and, where appropriate, complete transactions outside the Platform.

However, Providers/Sellers remain responsible for complying with applicable laws and their obligations to customers.

FATB may not be able to provide the same transaction protections, records, dispute assistance, or payment protections for transactions completed entirely outside FATB.

15. Fees

Providers/Sellers may be required to pay fees for:

• Membership
• Listings
• Transaction facilitation
• Other Platform features

Applicable fees will be disclosed before purchase or enrollment.

The professional plans, their prices, request and listing limits and FATB's commission are set out in section 52A of the Terms of Service: FATB Foundation, no plan charge; FATB Professional, $390 USD a year or $39 USD a month; FATB Select, $990 USD a year or $99 USD a month; FATB Signature, $2,490 USD a year or $249 USD a month. FATB's commission is never more than $750 USD on one transaction. A one-time account verification and quality-control fee of $5 USD applies once an account is verified and live payments are enabled. A plan is chosen only after FATB has reviewed and approved the application. During the founding period no plan fee, verification fee or commission is collected.

Additional payment terms are in Part Three of the Terms of Service.

16. Payouts

Where FATB facilitates payments to Providers/Sellers, payouts may be subject to:

• Payment processor requirements
• Verification
• Fees
• Refunds
• Chargebacks
• Reserves
• Fraud reviews
• Transaction disputes
• Applicable legal requirements

FATB may delay or withhold funds when reasonably necessary to address fraud, disputes, chargebacks, security concerns, or legal obligations.

17. Taxes

Providers/Sellers are responsible for determining and satisfying their own tax obligations arising from their business activities.

Depending on the transaction and applicable law, FATB or a third-party payment provider may collect certain taxes.

Providers/Sellers should obtain their own professional tax advice.

18. Verification and badges

FATB may offer verification or recognition badges.

A verification badge means that FATB has completed specified verification procedures according to its applicable standards.

Verification does not guarantee:

• Quality
• Performance
• Safety
• Legality
• Customer satisfaction
• Financial stability
• Future business performance

FATB may remove or change a verification status when circumstances warrant.

19. FATB curation

FATB may curate, rank, feature, recommend, or highlight certain businesses, professionals, products, services, venues, or experiences.

Factors may include:

• Verification
• Quality indicators
• Reviews
• Engagement
• Completeness
• Category relevance
• Guide recommendations
• Member activity
• Geographic relevance
• Availability
• Platform standards
• Other factors

Providers/Sellers do not have an automatic right to a particular ranking or position.

20. Featured placement

Payment never buys standing. No payment of any kind, including a paid plan, buys approval, verification, a place in search results or on any page, a Best designation, a Recommended badge, editorial selection or a faster or different review. No plan includes placement.

FATB does not currently sell placement. If FATB later offers paid visibility, it will be a separate product, clearly labelled as paid, reviewed by FATB before it appears, limited in time, and with no effect on approval, verification or recommendation.

21. Reviews and ratings

Providers/Sellers acknowledge that customers may leave reviews or ratings.

Providers/Sellers may not:

• Create fake reviews
• Purchase reviews
• Threaten customers over reviews
• Manipulate ratings
• Offer prohibited incentives for reviews
• Submit reviews on their own behalf while pretending to be customers
• Coordinate fraudulent review campaigns

FATB may moderate or remove reviews in accordance with applicable policies and law.

22. Responding to reviews

Providers/Sellers may respond to reviews where the Platform permits.

Responses must remain professional.

Providers/Sellers must not disclose private customer information or make unlawful threats in response to negative feedback.

23. Guide referrals

A Provider/Seller may be discovered or referred by a FATB Guide.

Guide attribution may be maintained within FATB's systems.

A Guide's recommendation does not constitute a guarantee of approval.

FATB retains final authority over Provider/Seller approval.

24. Referral and invitation abuse

Providers/Sellers may receive limited invitation privileges.

They may not:

• Sell invitations
• Sell referral codes
• Create fraudulent referrals
• Create fake accounts
• Manipulate referral attribution
• Spam prospective members
• Misrepresent FATB
• Circumvent invitation restrictions

FATB may revoke referral privileges for misuse.

25. Intellectual property

Providers/Sellers retain ownership of intellectual property they own and lawfully submit to FATB.

By submitting photographs, logos, trademarks, videos, descriptions, portfolios, product information, or other content, you grant FATB the rights reasonably necessary to:

• Host the content
• Display the content
• Reproduce the content
• Format the content
• Promote the applicable listing
• Operate the Platform
• Market FATB and its services

You represent that you have the rights necessary to provide the content.

You must not submit content that infringes another person's rights.

26. Use of business name and trademarks

You authorize FATB to display your approved business name, logo, trademarks, and publicly submitted business information for purposes of operating and promoting your FATB listing.

This authorization does not transfer ownership of your trademarks or intellectual property to FATB.

27. Photographs and portfolio material

Providers/Sellers are responsible for obtaining appropriate permissions for photographs, videos, people, properties, artwork, products, and other materials they upload.

You must not upload material without the necessary rights or permissions.

28. Professional licenses

Where a profession requires licensing, certification, registration, insurance, or other authorization, the Provider/Seller is responsible for maintaining all required credentials.

FATB may request evidence of licensing or certification.

A Provider/Seller must notify FATB if a required license, certification, registration, or authorization expires, is suspended, or is revoked.

29. Compliance with law

Providers/Sellers must comply with all applicable laws and regulations, including those concerning:

• Consumer protection
• Advertising
• Pricing
• Taxes
• Employment
• Licensing
• Health and safety
• Data protection
• Intellectual property
• Accessibility
• Industry-specific requirements
• Product safety
• Marketing communications

FATB does not provide legal, tax, regulatory, or professional compliance advice.

30. Insurance

Providers/Sellers are responsible for obtaining and maintaining insurance appropriate to their businesses and services.

FATB may require proof of insurance for certain categories.

31. Customer data

Providers/Sellers may receive personal information concerning customers through FATB.

Such information must only be used for legitimate purposes connected with the applicable transaction or relationship.

Providers/Sellers must not:

• Sell customer information without lawful authorization
• Misuse customer information
• Add customers to unrelated marketing lists without appropriate permission
• Share customer information unlawfully
• Retain information unnecessarily
• Use FATB customer information for fraudulent purposes

Providers/Sellers may have independent privacy obligations under applicable law.

32. Security

Providers/Sellers are responsible for maintaining reasonable security of their FATB accounts and credentials.

You must notify FATB promptly if you suspect:

• Unauthorized access
• Account compromise
• Credential theft
• Fraud
• Security incidents

33. Suspension and removal

FATB may suspend, restrict, or remove a Provider/Seller or listing when reasonably necessary, including where:

• Information is inaccurate
• Verification fails
• A business violates these terms
• A product or service violates Platform policies
• Fraud is suspected
• Customers report serious concerns
• Required licenses are missing
• The business creates a security risk
• Reviews are manipulated
• Referral systems are abused
• The Provider/Seller harms Platform integrity
• Applicable law requires action

34. Listing removal

FATB may remove, modify, restrict, or temporarily hide a listing.

Reasons may include:

• Policy violations
• Inaccurate information
• Legal concerns
• Verification issues
• Customer safety
• Fraud prevention
• Technical issues
• Category changes
• Platform restructuring

Removal of a listing does not necessarily terminate the Provider/Seller's entire account.

35. Account termination

A Provider/Seller may close its account subject to any outstanding contractual or financial obligations.

FATB may terminate an account in accordance with the applicable Terms of Service and these Business Terms.

Termination does not automatically eliminate obligations that arose before termination.

36. No guarantee of business results

FATB does not guarantee:

• Leads
• Sales
• Bookings
• Revenue
• Customer acquisition
• Search rankings
• Referrals
• Reviews
• Publicity
• Business growth
• Investment
• Partnerships
• Any particular return on membership or advertising fees

FATB provides access to a discovery and connection platform.

37. Independent business relationship

Providers/Sellers are independent businesses or professionals.

Nothing in these Business Terms creates:

• An employment relationship
• Partnership
• Joint venture
• Franchise
• Fiduciary relationship
• Agency relationship

between FATB and a Provider/Seller unless expressly agreed in writing.

38. Disputes with buyers

Providers/Sellers are generally responsible for resolving disputes concerning their own products, services, bookings, and transactions.

FATB may provide dispute assistance where its policies or Platform services allow.

FATB does not guarantee resolution of disputes between independent parties.

39. Platform changes

FATB may modify:

• Categories
• Search functionality
• Ranking systems
• Membership levels
• Fees
• Listings
• Verification programs
• Referral programs
• Advertising products
• Features
• Business tools
• Platform design

Material changes will be communicated where required by applicable law.

40. Confidentiality

Providers/Sellers may receive confidential information through FATB.

You agree not to misuse confidential information obtained through the Platform.

This obligation does not apply to information that is publicly available or lawfully obtained from another source.

41. Indemnification

To the maximum extent permitted by law, Providers/Sellers may be responsible for claims, losses, liabilities, damages, costs, and expenses arising from:

• Their products
• Their services
• Their business
• Their employees or contractors
• Their customer relationships
• Their content
• Their violation of these terms
• Their violation of law
• Their infringement of third-party rights
• Their misuse of the Platform

42. Limitation of liability

To the maximum extent permitted by applicable law, FATB and its owners, officers, directors, employees, affiliates, contractors, licensors, and service providers will not be responsible for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to a Provider/Seller's use of the Platform.

Nothing in these Business Terms limits liability that cannot legally be limited.

43. Disclaimer

FATB provides a platform for discovery, connection, and marketplace functionality.

Except where expressly stated otherwise, FATB does not guarantee:

• The identity of every user
• The accuracy of every listing
• The quality of every product
• The quality of every service
• The performance of a Provider/Seller
• The conduct of a Buyer
• The legality of every third-party offering
• The outcome of a transaction

Users are responsible for conducting appropriate due diligence.

44. Confirmation of Business Terms

By joining FATB as a Provider/Seller, you acknowledge that:

• You are responsible for your business and offerings.
• Your information must remain accurate.
• You must comply with applicable laws.
• You are responsible for customer relationships.
• FATB does not guarantee business results.
• Your membership does not guarantee placement or referrals.
• FATB may review and verify your business.
• FATB may suspend or remove listings that violate applicable standards.
• You agree to these Business Terms and the other applicable Platform agreements.

45. Changes to these terms

FATB may update these Business Terms from time to time.

The revised version will be posted on the Platform with an updated "Last Updated" date.

Where required by applicable law, FATB will provide additional notice concerning material changes.

46. Contact

For business membership, listing, verification, or commercial questions:

Find All The Best

Business Support: business@findallthebest.com
Membership: membership@findallthebest.com
Legal: legal@findallthebest.com
Website: findallthebest.com
Legal Business Name: FATB Holdings LLC
Address: 8 The Green, STE B, Dover, DE 19901, United States

Provider/Seller acknowledgement

By selecting "I Agree," submitting a Provider/Seller application, publishing a listing, purchasing a business membership, or otherwise participating as a Provider/Seller on FATB, you confirm that you have read, understood, and agreed to these Business Terms.

Find All The Best

Discover Exceptional. Connect Intentionally. Expect Nothing Less.